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New manager begins at North Memorial Ambulance

BY Sarah smithssmith@parkrapidsenterprise.com Day 3 on the job and Troy Mayer was still meeting his staff - and smiling. His plans for the Park Rapids and Walker North Memorial Ambulance shops will unfold gradually. Mayer is the new manager, repl...

Troy Mayer
Troy Mayer

BY Sarah smith
ssmith@parkrapidsenterprise.com

Day 3 on the job and Troy Mayer was still meeting his staff – and smiling.
His plans for the Park Rapids and Walker North Memorial Ambulance shops will unfold gradually.
Mayer is the new manager, replacing Dennis Mackedanz, who left to take a job at a non-profit agency in Brainerd.
“I want to improve on the general process,” he said Thursday. “We want to give the best care we can to the communities we serve.”
Both shops will be staffed to old levels.
“Absolutely,” North Memorial is supporting the move, Mayer said.
“We want two trucks on at each location with full-time staff.”
Ambulance personnel became concerned last winter when staffing cuts meant they could not take lucrative transfer business, hauling injured persons to other locations.
“I need to get to know the staff,” Mayer said. “I want to talk to them about what’s going well and what needs to change.”
Mayer is a busy man. He has a wife and four children,ages 4-12. He’s lived in Menahga for the past 15 years and been on the Menahga Fire Department and First Responders’ squads the past 10 years.
He was trained at F-M Ambulance in Fargo and was a casual paramedic – one that is called in sporadically – in Park Rapids from 2009 to 2011, so he already knows many of the staff. He headed the EMS department at St. Mary’s Essentia in Detroit Lakes for a year and before that, supervised the EMS division at Fosston, another Essentia Clinic.
“I’m very excited about the opportunities here,” he said.

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