Heartland Homes having difficulty finding employees

A group home for people with disabilities in Park Rapids is facing the same challenges as many other businesses: finding enough employees to fill staffing needs.

All smiles, Heartland Homes resident Travis Haugen prepares a personal pan pizza with assistance from staff member Jessica Savela.
Contributed / Heartland Homes
We are part of The Trust Project.

Heartland Homes in Park Rapids is facing the same challenges as many other businesses: finding enough employees to fill staffing needs.

“We’re making it through it, but we are short staffed,” executive director Bill Simpson said. “We could easily hire four, full-time equivalent employees. We’re paying about 160 hours of overtime a week.”

Because of the worker shortage, he said competition for employees is high.

Heartland Homes is currently staffed with 54 employees to provide care for 62 clients who have been diagnosed with developmental disabilities. That includes 27 full-time employees and 27 part-timers. Most residents have jobs through the Hubbard County Developmental Achievement Center or in community businesses.

Those seeking employment at Heartland Homes must be 18 and are required to pass a background check.


Applicants should be physically active and able to assist clients in a variety of ways. “You may have to push a wheelchair or give them an arm to hold when walking,” he said.

052522.N.PRE.CarolBCFillingBags (1).jpg
Heartland Homes staff member Carol Stachowski and resident Brian Christensen worked together to pack bags for the food shelf.
Contributed / Heartland Homes

Simpson said the most important characteristics to have are compassion and patience.

“We provide the training,” he said. “Basically, you’re supporting people who need help to live their lives. People need this service for a reason. They can’t do it without help. That’s why we’re here.

“The reward is putting a smile on someone’s face. A lot of our clients are really good friends of mine. More than half of our employees have been with us for 20 or 25 years. Hopefully, we can find some more who want to fill that niche and help our clients enjoy life.”

Some residents need more help than others. Caregivers assist residents with getting ready for their job, grocery shopping, preparing meals and other day-to-day activities.

“You’re living with someone in the group home to provide guidance and companionship and help them fulfill their hopes and dreams,” he said.

Some clients live with their parents. They need opportunities to socialize with people outside the home and be more independent. This also gives a break to the parents who are caregivers to their adult child.

“It might be taking the client shopping, to the park or to visit a friend,” he said. “We want people to be as independent as possible. Our clients find joy in simple things. My employees find joy knowing they’re helping them enjoy life.”


Activities staff do with residents in the evenings include going out to eat, playing board games, going to a movie, going for a walk or bike riding.

“Pretty much everything we normally would do,” Simpson said. “Work on a craft, paint their bedroom, do laundry, play basketball, go have an ice cream cone. The possibilities are endless.”

Kasey and Crystal Krautkremer propose using the property for a combined furniture store, indoor storage facility and used car sales lot.

Lorie Skarpness has lived in the Park Rapids area since 1997 and has been writing for the Park Rapids Enterprise since 2017. She enjoys writing features about the people and wildlife who call the north woods home.
What to read next
BSU graduatesLocal students earning degrees from Bemidji State University during the 2021-22 school year were:
Injuries were non-life threatening, according to Minnesota State Patrol report
Two area staff from the Park Rapids Department of Natural Resources forestry office are using skills from the Minnesota Wildfire Academy courses they attended this spring in Grand Rapids as they work on crews in other states. It is the largest wildfire training program in the state.
From the Hubbard County dispatch blotter.