Basic Business Cents: Leadership, direction, action key to management | Park Rapids Enterprise
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Lou Schultz

Basic Business Cents: Leadership, direction, action key to management

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In the last article, we said the theory and concepts of the Quality Masters have three major groupings - leadership, direction and action.

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They can be portrayed as:

n Leadership, which includes roles and responsibilities, appreciation for a system, knowledge of variation, theory of knowledge and psychology.

n Direction includes aim, planning, implementation and review

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