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Lou Schultz

Basic Business Cents: Dialogue is a key component in workplace

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Shortly after one of the "big-box retailers" opened near my home, I asked one of the cashiers how she liked working for the company.

She responded, "I love it!"

I asked her why and she told me that management respects her. I then asked if her previous management, at a large competitor, did not respect her. She said, "They did not even know I existed."

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